Terms of service

KASHYAPAA — TERMS OF SERVICE

These Terms of Service (“Terms”) govern your access to and use of the Kashyapaa website, products, and services (“Services”). By accessing our website, placing an order, or using our Services, you (“User,” “Customer,” or “you”) agree to be bound by these Terms. If you do not agree, you must refrain from using the Services.

1. Eligibility
1.1 By using the Services, you confirm that you are at least 18 years old and legally capable of entering binding contracts under Indian law.
1.2 If you are using the Services on behalf of a company or entity, you represent that you have the authority to do so.

2. Product Accuracy & Representation
2.1 Kashyapaa strives to display products as accurately as possible; however, slight variations in color, texture, or appearance may occur due to lighting, screen settings, or manufacturing processes.
2.2 All product descriptions, specifications, and prices are subject to change without notice.

3. Orders & Payments
3.1 Orders placed through our website are considered an offer to purchase and are subject to acceptance by Kashyapaa.
3.2 We reserve the right to cancel any order due to product unavailability, payment failure, pricing errors, suspicious activity, or incorrect information.
3.3 Payments must be completed through the approved payment methods listed at checkout.
3.4 In the event of a pricing or listing error, Kashyapaa may refuse or cancel orders at its discretion.

4. Shipping & Delivery
4.1 Estimated delivery timelines are provided for convenience and may vary due to factors beyond our control.
4.2 Kashyapaa is not liable for delays caused by courier partners, external logistics issues, or unforeseen circumstances.
4.3 Risk of loss or damage passes to the customer once the product is handed over to the courier service.

5. Returns, Refunds & Replacements
5.1 All returns, refunds, and replacements are governed by our official Return & Refund Policy, which forms an integral part of these Terms.
5.2 Customers must follow the prescribed return procedure and submit valid proof of defect or damage.
5.3 Unauthorized returns will not be accepted.

6. Intellectual Property
6.1 All artwork, designs, images, logos, branding, text, and digital content on the Kashyapaa platform are the exclusive property of Kashyapaa.
6.2 No content may be copied, distributed, reproduced, modified, or used for commercial purposes without prior written consent.
6.3 Violation of intellectual property rights may result in legal action under applicable Indian laws.

7. User Responsibilities
7.1 You agree not to:
– Misuse the website or Services;
– Engage in fraudulent transactions or false claims;
– Resell Kashyapaa products without authorization;
– Interfere with website functionality or security.
7.2 Kashyapaa may suspend or deny access to any user found violating these Terms.

8. Limitation of Liability
8.1 To the maximum extent permitted by law, Kashyapaa is not liable for:
– Indirect, incidental, or consequential damages;
– Delays or failures caused by third-party couriers;
– Losses arising from user negligence or incorrect information;
– Unauthorized use of customer accounts.
8.2 Our total liability is limited to the amount paid for the purchased product.

9. Privacy & Data Usage
9.1 Kashyapaa collects and processes personal information in accordance with our Privacy Policy.
9.2 By using our Services, you consent to the collection, storage, and use of your information as described therein.

10. Cancellations
10.1 Orders may be cancelled only before dispatch.
10.2 Kashyapaa reserves the right to refuse cancellation requests for products that have already been shipped.

11. Prohibited Activities
You are strictly prohibited from:
– Hacking, tampering, or compromising the website;
– Uploading harmful code;
– Violating intellectual property rights;
– Harassing Kashyapaa staff or misusing customer support systems.

12. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

13. Amendments to Terms
Kashyapaa may modify or update these Terms at any time without prior notice.
Continued use of the Services after such changes constitutes acceptance of the updated Terms.

14. Contact Information
For questions, concerns, or legal notices, contact us at:
Email: kashyapaacontact@gmail.com 
Phone: 77385 87203